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Guided Learning Resources

We've made several additions to our product in hopes of assisting our community with their care coordination efforts during this challenging time. You can learn more about the Diagnosis Associated with COVID-19 flag and COVID-19 filter by accessing our pre-recorded training video here. 

With our on-demand training resources, you can access quick overviews of our product and its features at any time that works best for your schedule. Whether you're new to the PatientPing community, or you've been with us for a while and just need a refresher, you can rely on our guided resources below for tips and tricks on getting the most out of our product!

Note: If you are brand new to PatientPing, we suggest watching the training videos detailed below in numerical order. You can review more details on what each video covers by scrolling to the outline below!

Training Videos:

Introductory Training Video

View the training video here.

What does this video cover?

  • Introduction to PatientPing
  • View our network map
  • Analyzing Pings and profiles
  • Data security 
  • Account creation

Additional Resources

Account Creation Video

View training video here

What does this video cover?

  • Create an Account
  • Activate your PatientPing Account

Additional Resources

 Patient Roster Video  

View training video here.

What does this video cover?

  • Patient roster overview
  • Patient cards

Additional Resources


Admit a Patient Video (only for facilities that are NOT sending their data to PatientPing via EHR integration)

View training video here.

What does the video cover?

  • How to admit a patient into PatientPing

Additional Resources


Update a Patient Record Video (only for facilities that are NOT sending their data to PatientPing via EHR integration)

View training video here.

What does the video cover?
  • Edit pencil overview
  • Editing patient information
  • Updating your patients' statuses
  • Deleting inaccurate events

Additional Resources


Patient Profile Video

View training video here.

What does the webinar cover?
  • Demographic information
  • Care team and care instructions
  • Recent post-acute providers
  • Care summary information
  • Encounter history
  • HHA coverage history

Additional Resources


PatientPing Flags Video 

View training video here.

What does the video cover?

  • Definition of each PatientPing flag
  • Flag locations
  • Flag logic

Additional Resources


Saved Filters and Email/SMS Notifications Video

View training video here.

What does the video cover?

  • Saved filters overview
  • Preset filters
  • Creating a saved filter
  • Managing your saved filter
  • Email and SMS notifications overview
  • Setting up email and SMS notifications

Additional Resources


Ping Feed Video

View training video here.

What does the video cover?

  • Ping feed overview
  • Resolving Pings
  • Accessing Resolved Pings

Additional Resources


Pre-Admit Video
View training video here.

What does the video cover?
  • Pre-admit overview
  • Holding patient records

Additional Resources


Export Video
View training video here.

What does the video cover?
  • Export Overview
  • Exporting data from the export tab
  • Exporting data from a saved filter

Additional Resources


User Report Video

View training video here.

What does the video cover?

  • Searching for existing user accounts
  • Viewing user login activity
  • Viewing current users' permissions
  • Disabling user accounts
  • Gaining access to the user report
  • Exporting user activity summary

Additional Resources


Full-Length Training Video
Want to cover all of the basics of PatientPing? Watch our full-length training video!

View training video here.

What does the video cover?
  • Patient roster
  • PatientPing flags
  • Admit a patient 
  • Saved filter and notifications
  • Patient profile
  • Update a patient record
  • Ping feed overview
  • Pre-admit 
  • Exports

Additional Resources


Spotlights for SNFs Training Video

View the training video here.

What does this video cover?

  • Missed Care Opportunities Report
  • 30 day Hospital Readmission Report
  • Care Management Collaboration Report

Additional Resources

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