Activate your PatientPing Account

As an admitting facility or post acute organization, you and your team can create your own accounts by following the steps below:

1. Go to https://my.patientping.com
2. Click the create an account link, enter your information, and click register
3. Check your email for the confirmation email from Bamboo
4. Click the account activation link, create your security question and password, and click activate my account

Sign up for an upcoming training webinar at: http://www.patientping.com/training. Please of course let us know if we can answer any questions or help in any way.

Activate My Account

Upon account creation, you will receive an email from support@bamboohealth.com with the subject line Activate your NEW Bamboo Health account. See the steps below to activate your account:

1. Click activate my account within the email
2. Set up a security question and answer
3. Create a password to your account

Update My Access

If you need access to multiple admitting facilities or groups, please reach out to your Regional Team to let them know to obtain the necessary approval from your organization’s account administrator.

Who Needs Access to Bamboo?

Users typically include:

• Admissions team such as the Admissions Director, Admissions Coordinator etc.
• Discharge or care transitions team such as Social Workers, Discharge Coordinators 
• Administrator or Executive Director
• Director of Nursing 
• Any additional staff who can benefit from the information included in Bamboo

It is best practice to have at least one or two team members set up with accounts who can provide backup support for times when a primary Bamboo user is out of the office.  

There is no limit on the number of user accounts that can be set up for your organization.